¶ Frequently Asked Questions
Here are the most frequently asked questions regarding Vine Helper as it stands!
¶ Does Vine Helper access my profile information or my account ID?
No.
As mentioned in our About page, Vine Helper does not access your Amazon account, your Amazon profile, or the sensitive personal information associated with your Amazon account.
The Vine Customer ID displayed on the 'Account' tab of Amazon Vine was added to provide you with additional information that is readily available in the source code of the same page. Vine Helper does not query to gain access to it, and it certainly does not store or use it on Vine Helper servers. In fact, Vine Helper goes to great lengths to protect and preserve user anonymity via the UUID system which is randomized, even for each devices that a user uses.
Vine Helper's scripts are limited to run only on the Amazon Vine website and the review page associated with it. For greater certainty and clarification, Vine Helper does not run on any other parts or pages of Amazon.
As an open-source project, you are always welcome to check the codes on Github, and you can verify the manifest.json files for details on where the scripts are allowed to run.
¶ Does Vine Helper store my IP address?
Yes, partially.
The only IP addresses the Vine Helper works to store are for accounts related to suspicious activities, reported accounts, accounts triggering hacking-detection measures, accounts triggering anti-API-tampering measures, and more.
Normal users do not get their IP stored in the Vine Helper databse.
For additional transparency, the server does keep IPs in various log files, just like how any other server would. This is in no relation to how Vine Helper operates.
¶ Does Vine Helper apply coupons to ETVs? Can Vine Helper alter the ETV prices?
No.
Vine Helper has absolutely NO ability to alter Amazon's prices. Vine Helper cannot inject codes into Amazon's servers, nor does it have any ability to alter Amazon's servers or its data therewithin. There are no such thing as "coupons" or "discounts" that can be applied to ETV, and it will remain as displayed.
¶ Does Vine Helper fetch data (such as ETV) automatically?
No.
Vine Helper works off of using the data that was "seen" by the browser when its users are naturally browsing Vine.
Basically, think of Vine Helper as a companion that looks at the same things that you do on Vine, and takes notes on certain details (such as ETV or when the item was first seen). Vine Helper then shares the data it found with the community to improve everyone's experience.
Core principles of Vine Helper include keeping the user navigation and dynamically loaded elements unchanged, and therefore, Vine Helper cannot navigate for you, and it certainly does not (and will not) automate anything involving interactions between the user and Amazon's servers.
¶ Can Vine Helper allow me to order more items than the status limit?
No.
As you may already be well aware, the 'Silver' status has a 3-item limit whereas the 'Gold' status has an 8-item limit. These are strictly Amazon Vine's rules, and the Vine Helper has no ability to influence such restrictions.
¶ Can Vine Helper show me items in other people's RFY?
No.
Vine Helper cannot add items to your RFY queue. The items on Vine (RFY or not) are provided from Amazon, and Amazon only.
¶ Can Vine Helper auto-refresh pages?
No.
Vine Helper cannot and will not auto-refresh pages. That is considered to be a 'bot behavior' and against Amazon's Terms of Service (TOS). Vine Helper is determined to fully comply with Amazon's Conditions of Use as well as Terms and Conditions set out for the Amazon Vine program.
Vine Helper is here to make the Vine experience more pleasant for consumers, but it will not act in ways that circumvent the underlying participation requirements or contravene the Terms and Conditions set out for the members of the Amazon Vine program.
¶ Will using Vine Helper get me banned?
While we cannot guarantee that you will not get banned, so far, out of the 3,000+ members that use it daily, no one has gotten banned.
This is a common point of misconception where some members of the Vine community believe that use of an extension is strictly and explicitly forbidden on Amazon Vine. There is no evidence to support that it is. So far, since Vine Helper's inception in January of 2024, no one that uses Vine Helper has gotten banned from the Amazon Vine program as a result of using the extension.
¶ Can Vine Helper automatically order items for me?
No.
Once again, auto-ordering items is considered to be a 'bot behavior' and against Amazon's Terms of Service (TOS). Vine Helper does not (and will not) participate in anything that contradicts Amazon's Terms of Service, so therefore, Vine Helper cannot auto-order items for you. You will still have to click on the button to order items manually, and as intended.
¶ Can Vine Helper write my reviews for me?
No.
Vine Helper is not an artificial intelligence tool, and does not incorporate any artificial intelligence in its abilities as an extension. Vine Helper does not have any ways to test products or write reviews on your behalf. You will still have to do that by yourself.
¶ Does Vine Helper cost any money? Is Vine Helper subscription based?
No.
Vine Helper was, is, and remains completely free to use as an open-source project.
¶ Is Vine Helper open source?
Yes.
Vine Helper is an open-source project. All of the code is available to view on the official Github page for Vine Helper. You are free to edit it, fix issues, add new features, and upload a pull request.
¶ I know how to code/I'm in the IT field. How can I contribute to Vine Helper?
As an open-source project, Vine Helper is always looking for knowledgeable people who can test and contribute. Whatever your IT skills, we believe it's talented people like you with passion that will make Vine Helper the best free extension to exist. We are always looking for:
- people to test the latest VH releases for bugs, functionality issues, and stability
- people to perform audits to the VH code
- experienced people to conduct penetration testing of VH servers (Please contact FMaz directly for details and ROE pertaining to pen testing)
Are you interested in contributing to the Vine Helper project for the greater good of the Amazon Vine community?
Please contact fmaz008 on Discord or connect with us on socials (Discord / Reddit) for more details.
¶ I would like to donate and show my support. Where can I do that?
Thank you sincerely! 
Any donations are greatly appreciated. The options are available on the Vine Helper extension interface under the "?" tab and you can donate via PayPal or with cryptocurrencies.
