¶ Frequently Asked Questions
Here are the most frequently asked questions regarding Vine Helper as it stands!
¶ Does Vine Helper access my profile information or my account ID?
No.
As mentioned in our About page, Vine Helper does not access your Amazon account, your Amazon profile, or the sensitive personal information associated with your Amazon account.
The Vine Customer ID displayed on the 'Account' tab of Amazon Vine was added to provide you with additional information that is readily available in the source code of the same page. Vine Helper does not query to gain access to it, and it certainly does not store the plain value or use it on Vine Helper servers. In fact, Vine Helper goes to great lengths to protect and preserve user anonymity.
Vine Helper's scripts are limited to run only on the Amazon Vine website and the review page associated with it. For greater certainty and clarification, Vine Helper does not run on any other parts or pages of Amazon.
As an open-source project, you are always welcome to check the codes on Github, and you can verify the manifest.json files for details on where the scripts are allowed to run.
¶ Does Vine Helper store my IP address?
Yes, for security reasons (abuse detection), IPs are stored along with your UUID and a hash (one way encryption) value of your Customer ID.
¶ Does Vine Helper apply coupons to ETVs? Can Vine Helper alter the ETV prices?
No.
Vine Helper has absolutely NO ability to alter Amazon's prices. Vine Helper cannot inject codes into Amazon's servers, nor does it have any ability to alter Amazon's servers or its data therewithin. There are no such thing as "coupons" or "discounts" that can be applied to ETV, and it will remain as displayed.
¶ Can Vine Helper allow me to order more items than the status limit?
No.
As you may already be well aware, the 'Silver' status has a 3-item limit whereas the 'Gold' status has an 8-item limit. These are strictly Amazon Vine's rules, and the Vine Helper has no ability to influence such restrictions.
¶ Can Vine Helper show me items in other people's RFY?
No.
Vine Helper cannot add items to your RFY queue. The items on Vine (RFY or not) are provided from Amazon, and Amazon only.
¶ Will using Vine Helper get me banned?
While we cannot guarantee that you will not get banned, so far, out of the ~15,000+ members that use it daily, no one was reported to have gotten banned because of Vine Helper.
This is a common point of misconception where some members of the Vine community believe that use of an extension is strictly and explicitly forbidden on Amazon Vine. There is no evidence to support that it is. So far, since Vine Helper's inception in January of 2024, no one that uses Vine Helper has gotten banned from the Amazon Vine program as a result of using the extension.
¶ Can Vine Helper automatically order items for me?
No.
Once again, auto-ordering items is considered to be a 'bot behavior' and against Amazon's Terms of Service (TOS). Vine Helper does not (and will not) participate in anything that contradicts Amazon's Terms of Service, so therefore, Vine Helper cannot auto-order items for you. You will still have to click on the button to order items manually, and as intended.
¶ Can Vine Helper write my reviews for me?
No.
Vine Helper is not an artificial intelligence tool, and does not incorporate any artificial intelligence in its abilities as an extension. Vine Helper does not have any ways to test products or write reviews on your behalf. You will still have to do that by yourself.
¶ Does Vine Helper cost any money? Is Vine Helper subscription based?
Vine Helper is free to use!
While there are Premium membership options available, they add Quality of Life features, and try not to give any significant advantage to paid users over the free tier.
The free version of Vine Helper is feature rich and is totally usable.
¶ Is Vine Helper open source?
It used to be, but since it became apparant that some people used it as a base upon which to build bots, the source was closed and anti-bot detection measures were implemented.
The API (the server) is no longer open source for security reasons as there has been some abuse in the past and security measures are working better if they are not public knowledge.
¶ I know how to code/I'm in the IT field. How can I contribute to Vine Helper?
Vine Helper is always looking for knowledgeable people who can test and contribute. Whatever your IT skills, we believe it's talented people like you with passion that will make Vine Helper the best free extension to exist. We are always looking for:
- people to test the latest VH releases for bugs, functionality issues, and stability
- people to perform audits to the VH code
- experienced people to conduct penetration testing of VH servers (Please contact FMaz directly for details and ROE pertaining to pen testing)
Are you interested in contributing to the Vine Helper project for the greater good of the Amazon Vine community?
Please contact fmaz008 on Discord or connect with us on socials (Discord / Reddit) for more details.
¶ I would like to donate and show my support. Where can I do that?
Thank you sincerely! 
There is a Patreon offering different membership and unlocking some features. This can be found under the Premium tab in Vine Helper's settings.
If you are looking more are giving a donation, they are also are greatly appreciated. The options are available on the Vine Helper extension interface under the "?" tab and you can donate via PayPal or with cryptocurrencies.
