When ordering on Ultraviners you might receive an error code. Below you will find a list of common errors.
| Code | Description |
|---|---|
| ITEM_NOT_IN_ENROLLMENT | This is the most common error. It means that the product is not anymore available on vine (You were too slow to order). |
| ITEM_QUANTITY_UNAVAILABLE | Same as ITEM_NOT_IN_ENROLLMENT |
| FBA_NO_INVENTORY | This product is out of stock on amazon |
| VOICE_NOT_AUTHORIZED | You are silver and you've tried to order a product that is meant for gold members only. |
| MAX_ORDER_THRESHOLD_REACHED | You already ordered your daily limit of 3 (Silver) or 8 (Gold) products |
| ITEM_ALREADY_ORDERED | You already ordered this product while it were in your RFY or you ordered a variation of this product |
| SCHEDULED_DELIVERY_REQUIRED | This product can't be delivered in your area. But sometimes it means the same thing as ITEM_NOT_IN_ENROLLMENT |
| VINE_CONSTRAINT_VIOLATION | This is some internal error on Amazon. We believe that it is caused by too many users trying to order the same product at same time. |
| INVALID_ORDER_DOCUMENT | This one I believe that is also some internal error on amazon. Sometimes the order works. (Check your order history) |
| Empty order ID | Same as INVALID_ORDER_DOCUMENT |
| Unexpected Order JSON | Same as INVALID_ORDER_DOCUMENT |
| No recommendation found for recommendation id | Show when viewing the details. Product is also not available anymore. |
| This Vine order cannot be processed. Please go to Amazon Vine to try again, or choose another item. | This shows during the checkout (You were too slow to order). |
| Error fetching available enrollment items for request ... Maximum number of simultaneous requests reached. Please consider adding a retry mechanism or increasing the queue size. | This shows when opening the product details. Amazon server is struggling. |